1. How do I know what size to order?
The best way to find your size is to go to a jeweler or to the jewelry counter at a store like Wal-Mart and ask them to size your finger. Then try several rings in that size and at least as wide as the ring you’re thinking of ordering. Keep in mind that Comfort-Fit bands feel bigger than 1/2 Round bands, and wider bands will feel smaller.
2. When will I get my ring?
Most orders will be received within 2 weeks. If you need it sooner, please let me know. Orders placed in the summer can sometimes take longer because we establish booths at several fairs and festivals throughout the summer months and can be gone for a week or two at a time.
3. Are the rings solid or plated?
Because we carve into the rings we only use solid 14K or 10K gold and sterling silver.
4. What’s the difference between half round and comfort fit?
The half round bands are flat on the inside, whereas the comfort fit bands are rounded on the inside to go on more easily, which makes them thicker and heavier, and fit a little bigger.
5. How many letters can you fit on a ring? Can you carve multiple names into one ring?
We can usually fit around 25 or 26 letters onto a ring. We can fit as many names as you would like within that number of letters. If you are interested in having multiple names carved into the ring, we suggest using one of the rings with sterling silver and stainless steel channels shown on the website. When multiple names are carved into a ring, it stays much stronger when you use one of those styles.
6. What about numbers and special characters?
We can definitely carve numbers into the rings, such as an important date. We can also carve apostrophes and hearts into the ring. If you were interested in a heart, you could signify it with an * in the name field when ordering. If you have a specific character you have a question about, please contact us for more information.
7. Is it safe to shop on this website?
Identity theft is becoming a major concern these days, and we are aware of the dangers. Rest assured, your security on our site is just as important to us as it is to you. We have started by using the same 256-bit SSL security that major retailers use. And unlike other retailers, once we have processed your order, your credit card information is not stored on our server.
Is the answer to your question not here? Please use our contact form below to send us your question. We will respond as quickly as we possibly can!